Geoff Ramm is the creator of Celebrity Service and OMG Marketing. He knows the only way you can attract more customers is to create jaw-dropping marketing and that great customer service leads to lucrative, repeat business. A multi-award winning customer service speaker and marketing speaker, Geoff has challenged and inspired audiences across five continents. As well as being genuinely passionate about his subject, Geoff is humorous with original content and will challenge you to achieve greater results.
Implementing Geoff Ramm’s ideas really will make a difference to your business. A business to business Valentine Card achieved a record 70% response rate by the Bauer Media Group after implementing OMG Marketing. Indian giants TATA won two Direct Marketing Association awards following a two-day OMG masterclass. Tiger Brands, South Africa introduced a dozen new ideas after Geoff’s keynote and masterclass. Just one of these ideas increased sales by over 53%.
So how do you create highly successful marketing ideas? And how can you design a customer experience that has you talked about for decades? In Geoff’s interactive keynotes, you will not only discover out-of-this-world ideas, you will come up with them and be excited to implement them too. Companies across six continents have outperformed their competitors by using Geoff’s unique insights on customer service and marketing. Laugh out loud at the greatest cabin crew member of all time. Get a lump in your throat at the sight of a sesame seed bun. Discover simple and cost effective ideas that will have the world talking about your business. At the end of Geoff’s session you will want to make massive changes tomorrow and become the brand of choice in the eyes of your customers.
“When your competition goes one way do you follow them? Or, od uoy og eht rehto yaw?
How will you be remembered in 30 days time? How about 30 months time? Or how about in 30 years time? To be remembered you must be different! Combining amazing marketing ideas that will get you noticed with cost effective techniques to save on your budget, ‘Observational Marketing Greats’ will reveal the amazing ideas that make brands of all sizes stand out from the crowd. But how will you stand out in the marketplace? Sit back and get ready for a journey into Geoff’s observational marketing world.
“You think you deliver great service and then along came an A list celebrity. And everything about you and your business changed. Forever”.
So how can you design a customer experience that has you talked about for decades to come? Geoff knows the Jedi Mind Trick to make you craved by your customers, envied by your competitors and raved about in your industry. In his interactive keynotes, your team will not only discover out-of-this-world ideas, they will come up with them and be excited to implement them too. Companies across six continents have outperformed their competitors by using Geoff's unique insights on customer service.
"Funny, Engaging & Relevant." Specsavers
Educational, entertaining, stimulating and just damn right brilliant! Highly recommended. The Recruitment Network
"Thank you so much for presenting at our leadership conference at Sun City earlier this month. You managed to immerse yourself in our brands and our company culture so completely which enabled you to present with such passion and conviction, that you completely captivated us all! As a relevant and modern speaker, you ignited the imagination of our leadership and we look so forward to welcoming you back again this year, to meet our marketing teams." Tiger Brands
"We booked Geoff Ramm to do a keynote at our headline business event Sage World. This was the first time that Sage had run such a business event and we were astounded by the fantastic feedback that we got from our clients. Geoff's session went down brilliantly with our audiences on both days, and many of our delegates actually came back on the second day just to see his second session. Not only is Geoff a ‘Must See’ speaker, he also took the time to talk to delegates and provide advice and guidance on the day. Geoff was so well received last year that we have already booked to bring him back to Sage World next year, back by popular demand. For me that alone speaks volumes!" Sage
Celebrity Service: Discover The Gap In Your Service You Never Knew Existed
OMG Observational Marketing Greats: Observational Marketing Greats
UK : £7k to £15k
Europe : £7k to £15k
US : £7k to £15k
Asia/Middle East : £7k to £15k